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Terms & Conditions

TERMS AND CONDITIONS

 

Purchasing Policy

Wise Tactical accepts all major credit cards - Visa, MasterCard, Discover, and American Express.  All payments are processed immediately upon the placing the order.  Sales tax is assessed for orders shipped to Kansas.

 

Return Policy

Returns are only accepted if you were shipped the wrong item or the item was damaged during shipping. If the item is defective, you should contact the manufacturer for repair or replacement under the factory warranty. If you received a damaged/incorrect product, the merchandise must meet the following requirements to be eligible for a refund:

  • Item(s) must be brand new
  • Return in original packaging
  • Return to Wise Tactical within ten (10) days of delivery
  • Copy of invoice enclosed with merchandise
  • All returns must be prepaid

You should expect to receive your refund within one to five business days of Wise Tactical receiving your package.

If you need to return an item, please send an e-mail to sales@wisetactical.com or call us at 866-515-0448. We'll notify you via e-mail of your refund once we've received and processed the returned item.

 
Shipping Information

Wise Tactical is proud to offer flat rate shipping of $3.95 per order.

Almost all orders are shipped the same business day if received before the 3:00pm CST shipping cut-off time.  Orders that are placed after the cut-off time or on weekends and federal holidays will be shipped on the next business day.  Most shipments are delivered in 2-3 business days.

With the exception of ammunition, all orders are shipped via United States Postal Service (USPS).  Ammunition is shipped via United Parcel Service (UPS) and cannot be shipped to a PO box.

For more information, see the Same Day Shipping Policy.

 

Ammunition Ordering Restrictions

Wise Tactical follows all local and state laws regarding ammunition.  Customers are responsible for knowing their local and state laws regarding magazine capacity restrictions.  Orders received which include illegal items will be cancelled and assessed a 10% restocking fee.  No returns for ammunition will be accepted.  All ammunition sales are final.

  • Alaska: No ammunition
  • California: Los Angeles- No ammunition Marin County- No ammunition Oakland- No rifle ammunition San Francisco- No prohibited ammunition Sacramento- No ammunition
  • Connecticut: No ammunition
  • District of Columbia: No ammunition
  • Hawaii: No ammunition
  • Illinois: No ammunition
  • Massachusetts: No ammunition
  • New Jersey: No ammunition
  • New York: No ammunition

 

Magazine Ordering Restrictions

Wise Tactical follows all local and state laws regarding high capacity magazines.  Customers are responsible for knowing their local and state laws regarding magazine capacity restrictions.  Orders received which include illegal magazines will be cancelled and assessed a 10% restocking fee.

Law enforcement officers are the only exception to this policy.  Please e-mail a copy of your law enforcement ID card to sales@wisetactical.com prior to or immediately after placing an order.

Local governments and states with magazine restrictions:

  • California: no magazines over 10 rounds
  • Colorado: no magazines over 15 rounds
  • Connecticut: no magazines over 10 rounds
  • District of Columbia: no magazines over 10 rounds
  • Hawaii: no handgun magazines over 10 rounds
  • Illinois: -Aurora: no magazines over 15 rounds -Cook County: no magazines over 10 rounds -Chicago: no magazines over 10 rounds
  • Maryland: no magazines over 10 rounds
  • Massachusetts: no magazines over 10 rounds
  • New Jersey: no magazines over 15 rounds
  • New York: no magazines over 10 rounds

 

Privacy Policy

Click here to view the privacy policy.

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