TERMS AND CONDITIONS
Wise Tactical accepts all major credit cards - Visa, MasterCard, Discover, and American Express. All payments are processed immediately upon the placing the order. Sales tax is assessed for orders shipped to Kansas.
Returns are only accepted if you were shipped the wrong item or the item was damaged during shipping. If the item is defective, you should contact the manufacturer for repair or replacement under the factory warranty. If you received a damaged/incorrect product, the merchandise must meet the following requirements to be eligible for a refund:
- Item(s) must be brand new
- Return in original packaging
- Return to Wise Tactical within ten (10) days of delivery
- Copy of invoice enclosed with merchandise
- All returns must be prepaid
You should expect to receive your refund within one to five business days of Wise Tactical receiving your package.
If you need to return an item, please send an e-mail to firstname.lastname@example.org. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Wise Tactical is proud to offer $4.95 flat rate shipping.
Almost all orders are shipped the same business day if received before the 3:00pm CST shipping cut-off time. Orders that are placed after the cut-off time or on weekends and federal holidays will be shipped on the next business day. Most shipments are delivered in 2-3 business days.
With the exception of ammunition, all orders are shipped via United States Postal Service (USPS). Ammunition is shipped via United Parcel Service (UPS) and cannot be shipped to a PO box.
For more information, see the Same Day Shipping Policy.
Ammunition Ordering Restrictions
Wise Tactical follows all local and state laws regarding ammunition. Customers are responsible for knowing their local and state laws regarding magazine capacity restrictions. Orders received which include illegal items will be cancelled and assessed a 10% restocking fee. No returns for ammunition will be accepted. All ammunition sales are final.
- Alaska: No ammunition
- California: No ammunition
- Connecticut: No ammunition
- District of Columbia: No ammunition
- Hawaii: No ammunition
- Illinois: No ammunition
- Massachusetts: No ammunition
- New Jersey: No ammunition
- New York: No ammunition
Magazine Ordering Restrictions
Wise Tactical follows all local and state laws regarding high capacity magazines. Customers are responsible for knowing their local and state laws regarding magazine capacity restrictions. Orders received which include illegal magazines will be cancelled and assessed a 10% restocking fee.
Law enforcement officers are the only exception to this policy. Please e-mail a copy of your law enforcement ID card to email@example.com prior to or immediately after placing an order.
Local governments and states with magazine restrictions:
- Colorado: no magazines over 15 rounds
- Connecticut: no magazines over 10 rounds
- District of Columbia: no magazines over 10 rounds
- Hawaii: no handgun magazines over 10 rounds
- Illinois: -Aurora: no magazines over 15 rounds -Cook County: no magazines over 10 rounds -Chicago: no magazines over 10 rounds
- Maryland: no magazines over 10 rounds
- Massachusetts: no magazines over 10 rounds
- New Jersey: no magazines over 10 rounds
- New York: no magazines over 10 rounds
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Wise Tactical may collect and use Users personal information for the following purposes:
- - To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- - To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- - To improve our Site
We may use feedback you provide to improve our products and services.
- - To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- - To share your information with third parties
We may share or sell information with third parties for marketing or other purposes.
- - To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- - To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on March 26, 2020